We have recently introduced an online customer service platform (IPOK) and at the same time a new complaint system for our contractors. From the very beginning, this system visibly improved and thus accelerated the complaint process. However, we did not stop there in the process of improving and improving our distribution activities.
Quite recently, we have introduced an online customer service platform (IPOK) and at the same time a new complaint system for our contractors. From the very beginning, this system visibly improved and thus accelerated the complaint process. However, we did not stop there in the process of improving and improving our distribution activities.
The next milestone we are extremely proud of is the launch of a completely new system of ordering and processing for our contractors.
Created by us B2B system It is extremely intuitive and easy to use. In the design phase, all previous suggestions of our contractors were taken into account so that the system meets all expectations and improves the flow of information.

Access to the system allows you to constantly browse the products from our offer along with all the details, such as description, photos, technical data, 360 ° presentations. aside B2B system You can check the current product availability, and in case of unavailability, make sure when the product is resold. The system allows you to check on an ongoing basis in the order fulfillment status panel. By logging in to your account, you can download all documents, such as order confirmation or invoices.
Taking into account the first signals from our contractors, the prepared system is a bull’s eye. They testify to the fact that our work and commitment were not in vain. and the constant satisfaction of all our partners and customers gives us great satisfaction.


